REFUND POLICY
Effective Date: 23rd March, 2026
At Hannah Store, we aim to provide high-quality products and customer satisfaction.
1. Eligibility for Returns
You may request a return if:
- The product is damaged or defective
- The wrong product was delivered
- The product is unused and in original packaging
2. Return Timeframe
- Returns must be requested within 3–7 days of delivery.
3. Non-Returnable Items
- Used or worn products
- Items without original packaging
- Clearance or sale items (if specified)
4. Refund Process
- Once the return is approved and product is received, the refund will be processed within 5–10 business days.
- Refunds will be credited to the original payment method.
5. Exchange Policy
- Exchanges are allowed for size or product defects (subject to availability).
6. Return Shipping
- Customer may need to bear return shipping charges unless the product is defective or incorrect.
7. How to Request a Return
Email: support@hannahstore.in
Include:
- Order ID
- Product details
- Reason for return
- Photos (if damaged)
