REFUND POLICY

Effective Date: 23rd March, 2026

At Hannah Store, we aim to provide high-quality products and customer satisfaction.

1. Eligibility for Returns

You may request a return if:

  • The product is damaged or defective
  • The wrong product was delivered
  • The product is unused and in original packaging

2. Return Timeframe

  • Returns must be requested within 3–7 days of delivery.

3. Non-Returnable Items

  • Used or worn products
  • Items without original packaging
  • Clearance or sale items (if specified)

4. Refund Process

  • Once the return is approved and product is received, the refund will be processed within 5–10 business days.
  • Refunds will be credited to the original payment method.

5. Exchange Policy

  • Exchanges are allowed for size or product defects (subject to availability).

6. Return Shipping

  • Customer may need to bear return shipping charges unless the product is defective or incorrect.

7. How to Request a Return

Email: support@hannahstore.in
Include:

  • Order ID
  • Product details
  • Reason for return
  • Photos (if damaged)